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We will always do our best to provide after sales support for all our loudspeakers, no matter how old. The left hand picture shows one of a pair of Borderland Mk I loudspeakers that a customer bought used in the US. We believe that these were manufactured around 2000. As you can see from the picture, the DDD driver, which is the original and more fragile titanium diaphragm type, has been completely destroyed. The main causes of failure for this type of driver are people attempting to clean dust off the diaphragm surface and their children finding the shiny titanium irresistible. In this case the latter seems most likely. The right hand picture shows the same loudspeaker after it had been fitted with a replacement driver. Using the loudspeaker serial number, we were able to look up the test record for this loudspeaker when it was manufactured and supply a replacement DDD driver that was a close match to the one that was originally fitted. Replacing the DDD driver is very easy and it is the same process for all German Physiks loudspeakers that use a single DDD driver. It takes about 10 minutes and requires no soldering. First, the diffuser is removed from the top of the driver by turning it counter-clockwise about 10 turns. This loosens the bolt that secures it to the driver frame. Next, the six bolts in the base of the driver are removed and the driver lifted clear of the cabinet, so that the feed cables from the crossover can be unplugged. The driver can then be removed. To fit the new the driver, the reverse procedure is followed. After replacing the DDD driver the customer told us: “I’m still breaking the DDD in and experimenting with amplification and placement (for optimal bass response). However, at this point I can surely say that these throw a remarkable soundstage and sound remarkable!”
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